The Automated Customer Experience project is a large business transformation project that will see many of the existing reservation and ticketing systems as well as Point of Sale systems replaced in order to deliver alternate models for ferry pricing and revenue generation. Bert was the Senior Business Analyst responsible for End-to-End business processes relating to …
The Banner Next Generation umbrella project was undertaken to support Langara’s Strategic Goals in the areas of Strategic Enrolment Management, flexibility in services for learners and the ongoing, timely implementation and maintenance of systems. As Senior Business Analyst, Bert facilitated the implementation of new Banner modules to replace existing customized functionality. Bert successfully implemented Student …
South Island Distance Education School (SIDES) is viewed as a leader in Distributed Learning and in the use of technology to provide flexibility and options for students both locally and abroad. SIDES required a review of its own internal technology architecture to ensure that it can meet the business demands in terms of security, volume …
Bert has specialized knowledge of student information management in the Distributed Learning and Continuing Education school systems. He has provided his consulting expertise through speaking engagements and consulting to schools and School Districts throughout the province to improve their student records management practices and maximize their funding availability. Clients include: – BC School District Continuing …
The Police Services Division of the Attorney General was facing system access costs that were forecasted to exceed their administrative budgets for fiscal year 1999-2000. Bert was called upon to investigate the source and nature of these costs and make recommendations to address the potential cost over-runs. Bert provided a detailed analysis of the drivers …
Bert provided his project management expertise for a number of initiatives with the Greater Victoria School District. Bert managed the implementation of three major projects to improve business process, provide improved system functionality, address Year 2000 issues, and foster a project management discipline for implementation of systems within the District. Specifically, these projects included implementation …
Reporting to the Secretary Treasurer and Senior District Administration, Bert was responsible for coordinating and quality assuring the enrollment data for funding purposes to the Ministry of Education, Skills and Training. Bert worked to improve the current business process for data collection and provided both the School District and the Ministry with projections and staffing …