Senior Business Analyst, Employment and Labour Market Services Division
The Ministry of Social Development has undertaken a business transformation initiative to provide an integrated system of employment services and supports through a network of contracted Employment Service Centres across the Province. The project involved consolidation of numerous individual provincial and federal employment programs into a single consolidated Employment Program for BC.
Bert has fulfilled a number of different roles on the project including facilitating workshops with Executive for Program and Project Risk management, preparing Business Transformation Decision Notes for policy and process development, defining the Reporting Strategy for the Business Transformation Project, facilitating development of Program/Contract performance measures for Quality Assurance and Contract Management, and establishing a Project and Program Risk Assessment process.
Bert’s most recent role was to facilitate the Business Transition and Implementation Team (made up of resources from around the province) in defining business processes, procedures and systems to ensure smooth transition for clients, their records, and their associated payments and supports from the Legacy Program Service Providers to the new Employment Program of BC Service Providers.
Date: Jun 2010 – Apr 2012